Maintenance - Service

The modern retail customer feels empowered by online research and less dependent on the salesperson for information. This requires some adjustment.

Learn how to correct a common mistake in the use SCGs.

Mobile reverse osmosis systems have seen growth in the industry, especially in areas impacted by drought. Now the prospect of permanently installed systems may add another useful facet to the technology’s potential for treating recreational water.

Pool professionals who wish to ensure pool water heats up and stays warm when needed should take the time to review the heater installation for each pool they maintain. Here are some of the critical parameters.

Learn more about biguanide and how it's used as an alternative water sanitizer in place of chlorine or bromine.

A true staple of residential pool care, trichlor has gained prominence due to its straightforward application of the pool industry’s ubiquitous sanitizer, chlorine.

While some employers have a zero tolerance drug policy, others do not implement regulations on recreational drug use if it does not affect job performance.

Learn how to attract, integrate and retain new employees.

Our 2019 survey says these are undeniably great years to be in the service business.

Deciding how to structure an effective company drug policy is not an easy matter, but it’s important.

Understanding the purpose and importance of control and expansion joints is a basic matter of education, dedication to quality and on-site awareness.

We know how to sanitize swimming pools. We know how to sanitize spas. But what about swim spas?

Learn about the benefits of owning an automatic pool cleaner and how it could drastically improve your day-to-day route.

Concern over elevated CYA levels is challenging long-held beliefs.

Learn about potassium monopersulfate and its role providing effective non-chlorine oxidation.

Learn the important differences between pool and spa water care.

Move over, pHin. The smart water sensor market is rapidly growing with competitors racing to create devices that provide convenience as well as accuracy.

Cosmetic renovations spell opportunity for firms that offer them and powerful “wow” moments for pool owners looking for affordable upgrades.

Learn how to soften pool water by chemical precipitation.

Naegleria Fowleri is a microscopic amoeba that grows in warm and untreated fresh waters. In rare cases, exposure can result in death.

How do you track your work vehicles? Industry pros share their insights.

New research shows that pool remodeling is getting to be a very big business.

Many homeowners underestimate the cost of a pool build. Here are a few key strategies that can help your clients adjust to making a major purchase.

Sign Edge Owner Jim Hagen breaks down what pool and spa pros should know before deciding on a wrap for a work vehicle.

Gain the confidence to provide green-to-clean service and learn how much to charge.

Chlorine and basic pool maintenance remain the frontline in the fight to prevent and kill algae, but there's much more to it than that.

Parts of the U.S. saw significant flooding this spring and summer, which has important ramifications for pool and spa owners. Here's what to do after the storm.

The Lamotte Waterlink SpinTouch can analyze water samples in the field without the need for the human eye to distinguish color.

Here's how to take a stand when customers want too many freebies.

The CMAHC now recommends the ratio of cyanuric acid to free chlorine be reduced from 45-1 to 20-1. Here’s their explanation, in layman’s terms.