Maintenance - Service

Identifying the most profitable products led this dealer to double down on replacement liners.

The Roll-n-Vac is an industrial-grade wet/dry vacuum that makes routine tasks like sand filter changes and vinyl liner replacements faster and easier.

These lowball service rates just aren’t sustainable — here’s why.

The Great CYA debate is one that has raged within the pool and spa industry for decades. Now, a new mathematical model has been created and has begun to enter into this debate.

There are a plethora of APCs to choose from, and we've rounded up some of the best on today's market.

In less than two years, new federal regulations will eliminate many of the pool pumps sold today.

Cleaning tips and winterizing wisdom for faster service stops and better spring openings.

Teaching pool owners the basics of water chemistry carries significant implications for pool and spa companies, especially retailers.

There are myriad reasons why any pool might be abandoned. This Tech Notes will address the effects of abandonment.

Buying a pool route is a great way to get a leg up on the competition, but you need to be smart about who you buy from.

Key evidence from an Xmente Direct survey provides fresh insight as to the level and type of problems that do-it-yourself consumers are having with their pool water.

Using tips and tricks submitted by your colleagues in our annual State of the Industry survey, we present 73 ways to save time on each service stop.

The West Nile Virus can be spread by mosquitoes breeding in stagnant, poorly sanitized pool water. Here's how to prevent it.

Service technicians living in seasonal areas know how important it is to protect themselves from the negative effects of colder temperatures.

Outsourcing admin tasks can save you valuable time (and headaches down the line).

The quality of the source water is a very important aspect of maintenance.

Outsourcing admin tasks can save you valuable time (and headaches down the line).

Integrate your business software to better customer service and raise profits.

Some municipalities are prohibiting natural gas lines in new construction — what does it mean for the future of pool heating?

Learn the practical benefits of liquid sodium hypochlorite.

A service technician explains why he doesn’t offer discounts — with one exception.

A good employee retention rate depends on seeing the job from an employee’s perspective.

Customers can tailor their spa with popular add-ons and accessories, from cover lifters to spa steps to fragrances and more.

The transition period between when a pool is finished and when it’s handed over to the customer is an important time. Here are tips to go about the handoff the right way and put new pool owners at ease.

Recreational water can draw in wild animals from surrounding natural areas, bringing with them illness-causing microbes. Carry out these treatments and precautions.

Chemistry experts explain why there should not be a mandate for closing down swimming pools when the pH is 8.0 to 8.5.

What can the U.S. learn about water care from our industry colleagues across the Atlantic?

In preparation for the 2021 new pump regulations, learn how to successfully sell variable speed pumps.

Learn how to prevent chlorine gas leaks and what protocol to follow should one occur.

Information on the characteristics, effects and proper application of sodium hypochlorite, otherwise known as bleach.